Do you offer free consultations?

Absolutely! We're happy to meet with you to discuss your project, give advice and provide a cost estimate, free of charge, prior to all excavator service calls.

If you're a new commercial customer booking your first consultation for a customer property, we require you or another person familiar with the project to be there when we arrive. Subsequent consultations can be conducted over the phone when we arrive, saving you time on future projects.

Contractors requesting consultations for multiple projects are entitled to three free consultations between excavator service calls (limit one per address). Additional consultations are assessed at the applicable truck service rate (starting at $66) until the next excavator service call, after which another three are available free of charge.

Although most customers do not require them, consultations prior to truck-only services (for example, to assess ground conditions before delivering materials or measure properties before delivering rental fences) are also subject to this fee.

Do you accept Visa and Mastercard?

Yes, with a 3% surcharge to offset the cost of processing credit card payments, except in the case of fence rentals, which are exempt from this surcharge.

What are your payment terms?

Our lowest rates for excavator and truck services apply when payment is completed within a week of invoicing, but we also offer pricing for 20- and 30-day terms, as set out in the following table.

Fence rental fees are charged to your credit card on the first of each month or upon removal, whichever comes first.

  Excavator services Truck services Purchases surcharge
0-7 days $85/hour $66/hour 10%
8-20 days $95/hour $75/hour 15%
21-30 days $100/hour $80/hour 20%

Minimum charges apply and are described here. Truck services refers to service calls where only our dump truck (or truck and trailer) is required. A full list of our prices is available here.

Our purchases surcharge is a fee for purchases made on your behalf, such as building materials and dump fees. We provide proof of purchases from the vendor or dump site for all such costs.

Are excavator services available on weekends and holidays?

Yes, within the hours set out in your municipality's construction noise bylaw. Saturdays are permitted everywhere, but most jurisdictions prohibit construction on Sundays and holidays, though Abbotsford, Mission and Squamish do not, while Surrey, Belcarra, Lions Bay and Chilliwack allow it on holidays but not Sundays.

You can look up your municipality's construction noise hours here.

Are truck services available on weekends and holidays?

Yes, provided that any third parties required are also open, such as the vendor from whom we will be picking up your materials, or the dump to which we will be hauling waste. We are always able to deliver our rental fences on weekends and holidays.

Do you offer junk removal?

Yes. Prior to booking our truck service for junk removal, please read our guidelines here. This page explains what we can and cannot remove, and how it needs to be prepared beforehand.

Which sales taxes apply to your services?

GST applies to all our services. PST applies to delivery services when we are asked to pay for purchases on your behalf, without installation contracting through our excavator service. PST also applies to fence rentals.

Are you fully insured?

Yes, we carry comprehensive insurance, including $9 million of liability coverage for your peace of mind, and we're happy to provide proof of insurance to any customer that requests it. We are also registered with WorkSafeBC under account number 087014. More information is available here.

Do you provide drainage services and install sewer lines?

Yes, we excavate for drain tile, rainwater leader and sewer line installations on both new and existing homes, working with a reputable plumbing company. We also install French drains for stormwater ourselves.

Do you remove oil tanks?

Yes, we remove old oil tanks, working with a company that carries Environmental Impairment Liability insurance to clean and dispose of tanks, as well as obtain the necessary permit and conduct soil testing as needed. Once your tank has been removed, we provide free fill to help save you money.

Can I purchase or pick up your rental fences myself?

You can purchase our temporary fences, but whether you're renting or buying, fences are available only on a full-service basis that includes delivery and installation. Customers interested in purchasing a fence are welcome to contact us for a quote.

Can you deliver hot asphalt?

No, we are not able to deliver hot asphalt for paving projects. We do, however, deliver asphalt grindings as well as haul away asphalt for disposal.

Can I rent your excavator, dump truck, trailer or support tools?

No, we do not offer equipment rentals.

Do you service heavy equipment?

No, we do not offer mechanical services.

This website looks like it was designed by a child. What gives?

I built this website myself. Not bad for a heavy equipment operator!

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